Rental Car Hire - FAQ
What is included in the hire rate?
The rate being quoted will include the daily hire charge, limited or unlimited kilometers depending on the number of days, standard comprehensive insurance, and GST (Government Goods and Services Tax). 1 to 3 day hires generally have restricted kms but differ branch to branch. All branches can tailor packages to suit. All rates are quoted in New Zealand dollars.
How does the daily rate calculate?
The calculated daily rate is on a per day basis and is for a minimum of 24 hours. Collection and return of vehicles, are during business hours. Outside of business hours, will be by individual branch arrangement and in most cases fees will apply for airport parking or car collection.
Is insurance included in the rate?
Standard comprehensive insurance is included in all daily rates unless otherwise specified. An insurance excess does apply subject to age, vehicle and licence type. A $1900.00 insurance excess applies to 25yrs and over. Under age drivers have an additional $500 (21yr to 25yr) and $800 (18yr to 21yr). A higher excess will apply to suv, specialty, mini-bus, mini-coaches and trucks. Optional Excess Reduction is available. CDR (Collision Damage Reduction) can be purchased as an option at the commencement of hire. All subject to change from branch to branch.
How do we pay for our hire?
All hires can be paid by Credit card, Eftpos or Cash. An additional sum is required for a security bond when a credit card cannot be supplied. This will in most cases be the excess applicable unless you have chosen a zero excess option where a small bond will be required for additional days, fuel and admin charges.
What is the minimum age to hire a car?
To secure car rentals and drive in NZ, drivers must be over 18 years of age and show a full NZ, overseas or international driver’s licence printed in English. Conditions apply to drivers under 25 - contact us for more information.
What type of license is required?
All hirers must have a drivers licence to drive a motor vehicle. International License's are accepted, as well as all English written licences. If your licence is not in English you will be required to have it translated into English before we can hire a vehicle to you.
Drivers on restricted licences – please check with the branch concerned as acceptance of and T&Cs for restricted licence holders varies by branch and some locations do require you to have a full licence.
Note that a NSW or Queensland digital drivers licence can NOT be used to hire a car in New Zealand, you must bring your plastic licence with you.
Is there a minimum hire period?
There is no minimum period, unless previously stated in the booking process. This can change from time to time depending on location, season and availability.
What are your cancellation fees?
We have a REFUND policy - Refer here to our refund policy
Do you have Baby seats available?
Yes - most branches carry baby seats and booster seats and vehicles are fitted with anchor points. Pricing is all available online, please ask when booking via phone.
Is the vehicle full of fuel at pickup and what fuel octane is used?
All vehicles are supplied FULL of fuel at the beginning of the hire and must be returned full at completion of the hire. Low octane 91 is used in all petrol vehicles, unless stated on the Rental Agreement. Diesel vehicles take diesel fuel only.
What do we do in the event of a breakdown?
In the unlikely event of a breakdown, call us on the Free call 0800 73 68 23 number, for the matter to be attended to. If we are unable to rectify the fault in reasonable time, a replacement vehicle will be supplied to you.
Do we pay a deposit when making a booking?
This is branch specific and will be made known during the booking process before you enter your credit card details. In most cases a deposit will be required for a Mini-bus or a Specialty vehicle. An amount no less than $100.00, or 10% of the hire.. For long hires over peak season a deposit will most certainly be required. Again this will be mentioned at the time of booking.
Can I pick up or return the vehicle outside of operating hours?
Yes, we can accommodate an after-hours pick-up or drop-off; however, this may incur a fee. Speak with our team at the location phone number listed on the car rental booking page to learn more.
Are you able to pick us up?
Our team can arrange pickup from your almost anywhere, your accommodation, airport, ferry and railway, or elsewhere but allways by prior arrangement. A service fee may apply depending on the length one has to travel. This also applies to drop off's.
How long can you rent a car for?
Whether you’re embarking on an unforgettable holiday or visiting for business, we have precisely what you need - no matter how long you’re visiting for. Extend your New Zealand car hire dates to pay less per day! Visit our booking page to explore our wide selection of hire cars, enter your desired rental time and choose the car that suits your needs and budget. We guarantee you’ll receive a competitive price on a reliable, high-quality vehicle from RaD Car Hire.
How much does it cost to rent a car in New Zealand?
Choose RaD Car Hire for budget-friendly rental cars with no hidden surprises. Browse our deals page to discover promotions and seasonal specials on cheap car hire at any of our 23 locations. Plan ahead and secure your rental car before the New Zealand holiday periods to avoid disappointment.
How much does it cost to hire a car for a week in New Zealand?
Booking your car rental in New Zealand means you save more per day! Head to our booking page to find vehicles to suit your travel style and budget. Enter your location and vehicle collection and return dates to search through our wide range of available car rentals. You’ll receive an instant quote in just a few clicks.
How much does a compact car rental cost?
At RaD Car Hire, we have economical compacts to cater to your travel needs and budget. We strive to provide great deals and competitive prices on all our New Zealand car rentals. Browse our seasonal specials and promotions to get the best value for money.
How much does an economy car rental cost?
RaD Car Hire offers an extensive selection of economy cars. We prioritise providing excellent deals and competitive pricing for all rental options. Search through our list of seasonal specials and promotions to stretch your budget further. Book your car rental for longer to unlock even greater savings that you can put towards your travel experiences.
How much does an intermediate car rental cost?
Our fleet of modern, intermediate vehicles is perfect for business travellers. Check out our exceptional deals and competitive prices across all our car rental options. Don’t miss out on our seasonal specials and promotions, and book for an extended period to enjoy even more savings.
How much does it cost to hire a car long-term for a month in New Zealand?
When planning an exciting month-long adventure, we understand that affordability is essential. At RaD, we offer competitive rates and unbeatable deals for extended rentals to help stretch your budget further. Search our range of current promotions and exclusive discounts for long-term car rentals. Contact our friendly customer service team or visit our website today to unlock these incredible savings.
Why choose long-term car rental?
Long-term car rental offers unmatched flexibility, convenience and value. You’ll save money with competitive rates and enjoy the independence to discover hidden gems at your own pace.
How far in advance should I rent a car?
By reserving your car rental early, you can lock in our best price on a vehicle that suits your travel requirements. Don’t wait until the last minute—book now to secure your rental car, van or truck rental with RaD Car Hire.
Does car rental include fuel?
We will deliver your vehicle with a full tank of fuel; however, it is your responsibility to refuel the car throughout your hire. Please return the rental car to the branch location with a full tank. If this is not possible, a refuelling charge will apply.
Can I rent ski racks, snowboard racks, and snow chains?
Certainly! We want each customer to enjoy quality travel experiences. However, we provide these additional accessories for a fee. When making your car rental reservation, ask our friendly staff for more information.
Can I rent a car from the North Island and drive to the South Island?
Yes! Enjoy multi-Island hire, simplifying road trips with just one booking. If you’re travelling between the North and South Islands, you can take your rental car on the Inter-Island ferries across Cook Strait.
What is the most popular rental car in New Zealand?
The most popular rental car in NZ varies depending on individual preferences and travel needs. If you’re driving in urban areas, compact cars are an economical choice. Here on business? Consider a mid-size sedan. If you’re venturing into the picturesque countryside, have a group or bringing the family, perhaps you’d prefer an SUV offering ample space and enhanced safety and comfort. Plan your adventure with full confidence and explore our site to find a great rental vehicle at a great price.
What are the speed limits in New Zealand?
In urban areas, the speed limit is typically 30 km/h or 50 km/h. On open roads, speed limits increase to 70 km/h, and on rural or major highways, the speed limit can reach 100 km/h or 110 km/h. Always pay attention to the posted speed limit when driving in New Zealand.
How can I find car hires near me?
To find car rentals near you, look no further than RaD Car Hire! With city and airport locations country-wide, you’ll find a RaD depot near you. Simply visit our booking page and input your desired pick-up/drop-off location and travel dates to receive an instant quote. We’ll ensure your car is waiting for you to collect as soon as you arrive.
What is the cheapest car hire company in New Zealand?
When it comes to affordable car hires in NZ, RaD Car Hire offers exceptional value for money. We’re committed to delivering a superior experience and a safe, well-maintained vehicle that meets strict quality standards. Our focus on value means you’ll receive the highest level of service, safety and peace of mind, so all you need to do is focus on your journey.
Where should I hire a car in New Zealand?
With locations throughout the country, you’ll find a RaD depot near you. Branch locations include Auckland, Wellington, Christchurch, Queenstown, and more. Book your trip now to lock in a great car rental deal!